Privacy Policy

Last updated: August 6, 2026

Service Whisperer™ ("Service Whisperer," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through servicewhisperer.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

This document is a general-purpose template intended as a starting point. It should be reviewed by a qualified lawyer familiar with privacy law in your jurisdiction (including Canada's PIPEDA and applicable provincial law, and U.S. state laws such as the CCPA/CPRA) before publishing, since your exact data flows, vendors, and audience determine what's legally required.

1. Information We Collect

Information you provide directly

When you fill out the contact form, download the Service Accountability Checklist™, or otherwise reach out, we may collect:

Name
Organization (if applicable)
Email address
Phone number (optional)
Type of inquiry and message content

Information collected automatically

Like most websites, we and our service providers automatically collect certain information when you visit, including your IP address, browser type, device type, pages viewed, referring URL, and general location (city/region level), typically through cookies and similar technologies.

2. How We Use Your Information

To respond to inquiries, consultation requests, and service requests
To deliver the Service Accountability Checklist™ or other requested resources
To operate, maintain, and improve the Site
To understand how visitors use the Site (analytics)
To communicate about our services, where you've consented to receive such communications
To comply with legal obligations and protect our legal rights

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and understand how it's used. This may include:

Tool	Purpose
Google Analytics	Understand traffic and visitor behaviour on the Site
Google Search Console	Monitor Site presence in Google Search results
LinkedIn Insight Tag	Measure the performance of LinkedIn campaigns and content
Meta Pixel (if enabled)	Measure the performance of Meta/Instagram campaigns

You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

4. Third-Party Services and Links

The Site links to and embeds content from third-party platforms, including YouTube, TikTok, Instagram, LinkedIn, and Beacons (for the free checklist download). These platforms have their own privacy policies governing any information they collect, and we encourage you to review them. We are not responsible for the privacy practices of third-party sites.

5. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site, process form submissions, or deliver analytics (e.g., hosting, email, CRM, or analytics providers)
Professional advisors (legal, accounting) where necessary
Authorities, where required by law or to protect our rights, users, or the public

6. Data Retention

We retain personal information for as long as needed to respond to your inquiry, provide requested services, and meet legal, accounting, or reporting obligations, after which it is deleted or anonymized.

7. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing.

Canadian visitors: Rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
U.S. visitors (e.g., California): Rights that may apply under state privacy laws such as the CCPA/CPRA, including the right to know, delete, and opt out of certain uses of personal information.

To exercise any of these rights, contact us using the details in Section 11.

8. Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under 13 (or the applicable age of consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Visitors and Data Transfers

The Site is operated from Canada and may be accessed from other countries, including the United States. By using the Site, you understand your information may be processed in Canada or other jurisdictions with different data protection laws than your own.

11. Contact Us

Questions about this Privacy Policy or your personal information can be directed to:

Service Whisperer™
Email: [INSERT CONFIRMED CONTACT EMAIL]

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.